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Mystery Wins Casino (mysterywins.com) is operated by Jumpman Gaming Limited from Business Design Centre, Inchalla, Le Val, Alderney, GY9 3UL, Alderney, United Kingdom.
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The UK Gambling Commission conducted a regulatory review of Jumpman Gaming Limited starting on 3 September 2020 after a compliance assessment in July 2020 revealed concerns. The review identified Jumpman's failure to adhere to anti-money laundering measures and safer gambling practices, violating several Licence Conditions and Codes of Practice (LCCP). Despite these shortcomings, Jumpman undertook remedial actions and agreed to pay £500,000 instead of facing a financial penalty. Further details are available on the Commission's website. (Source: https://www.gamblingcommission.gov.uk/public-register/business/detail/actions/39175)
| Trust Points | Trust Info |
|---|---|
| 1. Legal Name | Behind the enigmatic allure of MysteryWins.com stands the well-established gaming operator Jumpman Gaming Limited. |
| 2. Licences | At the time of this inquiry, Mystery Wins Casino holds no active licenses from either the United Kingdom Gambling Commission (UKGC) or the Alderney Gambling Control Commission (AGCC). |
| 3. Fines | As of the latest reports, Mystery Wins Casino has not been issued any fines. |
| 4. Customer Support | Mystery Wins Casino offers customer support in one language and communicates through three dedicated email channels, yet lacks live chat support options. |
| 5. Payment methods | Mystery Wins Casino offers players a selection of six payment methods, including widely-used options such as Paysafe Card, PayPal, Mastercard, and Maestro. |
| 6. Slot providers | Mystery Wins Casino boasts an impressive array of 63 software providers, including fan-favorites such as Golden Rock, All41 Studios, Big Time Gaming, and 4ThePlayer. |
| 7. Number of Sister Sites | Mystery Wins Casino's expansive family includes over 220 sister sites, with sunnywins.com, luckyadmiral.com, and teatimebingo.co.uk standing out as player favorites. |
| 8. Gamstop | Mystery Wins Casino upholds player safety with certifications from responsible gambling sites like BeGambleAware.org and GamStop.co.uk. |
| 9. Visible Promo T&C's | Mystery Wins Casino's terms and conditions are readily accessible for review at the bottom of their homepage for user convenience and legal transparency. |
| 10. Final Rating | 2.5 |
The advantages and disadvantages of playing at online casino Mystery Wins Casino are multifaceted. On the plus side, Mystery Wins is operated by Jumpman Gaming Limited, a company registered in the United Kingdom known for delivering a robust gaming experience. They hold an active license from the United Kingdom Gambling Commission (UKGC), ensuring compliance with strict regulatory standards. However, it's crucial for players to be aware that in May 2022, Jumpman Gaming Limited was subject to a regulatory review by the UKGC, which found failings in anti-money laundering measures and customer protection, resulting in a hefty settlement. Players should weigh these factors when considering Mystery Wins Casino.
For UK players, Mystery Wins Casino promises an experience that is both exciting and secure, backed by an operator committed to continuous improvement and adherence to regulatory standards.
The Mystery Wins Casino welcome bonus truly stands out with its generous offering, providing a substantial boost to both new and seasoned players in the United Kingdom. With an impressive 300% match bonus up to £250 and an additional 20 free spins on popular games like Big Bass Bonanza, this welcome package is designed to extend your gameplay and enhance your chances of winning big. Considering the competitive landscape, where bonuses often fall short, the value provided here is significant, especially for those looking to maximize their initial deposit.
While the wagering requirement of 65x is something to keep in mind, the potential rewards make the Mystery Wins Casino welcome bonus a captivating option for UK players seeking an exciting start in their online gaming journey.
First Deposit Bonus
18+ | Gamble responsibly | T&C's apply
With a Cashback Bonus offering up to a generous 5% back on your plays, players in the United Kingdom are finding exceptional value at Mystery Wins Casino. Whether it's a casual evening of gaming or a dedicated session, the assurance of receiving up to £50, or even £100 for Platinum members, provides a safety net that few competitors can match.
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Regulars at Mystery Wins Casino relish the Cashback Bonus, which injects a level of excitement and reassurance into every game. It's not just about playing; it's about playing smarter, with a safety net that cushions your bankroll and extends your entertainment. This kind of player-centric approach demonstrates why Mystery Wins Casino is an attractive destination for UK casino enthusiasts.
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Mystery Wins Casino offers a range of payment methods to cater to its UK player base, ensuring both convenience and security. Players can deposit as little as £10, with no upper limit specified, making it accessible for casual gamers and high rollers alike. Withdrawals also start at £10, but are capped at £3,000 for certain methods. The casino accepts Pound Sterling (GBP), streamlining the process for UK customers.
The common payment options include Maestro, with withdrawal times of 1-5 days, and Mastercard, which may take 5-10 business days for withdrawals. PayPal users can expect a 4-5 business day processing period, while Paysafe Card follows a similar timeline. Lastly, Visa is also available, ensuring a familiar and trusted method for transactions. This variety caters to diverse preferences and needs, reinforcing the casino's commitment to user convenience.
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Maestro
Deposit: £10 - ?
Withdrawal: £10 - £3,000
Mastercard
Deposit: £10 - ?
Withdrawal: £10 - ?
Paypal
Deposit: £10 - ?
Withdrawal: £10 - ?
Paysafe Card
Deposit: £10 - ?
Withdrawal: £10 - £2,000
Visa
Deposit: £10 - ?
Withdrawal: £10 - ?
Mystery Wins Casino Customer Support: Catering to an English-speaking clientele, Mystery Wins Casino ensures seamless communication through its customer service channels. Players can reach out for assistance via email through multiple addresses, such as support@mysterywins.com for general inquiries and complaints@jumpmangaming.com for more serious concerns. Additionally, for regulatory matters, the Alderney Gambling Control Commission can be contacted at info@agcc.gg. This multichannel approach underscores the casino's commitment to a responsive and supportive gaming environment.
Engaging with Mystery Wins Casino's customer support should be a straightforward experience. By dodging common pitfalls, players can ensure their issues are resolved swiftly and their gaming experience remains uninterrupted.
Welcome Bonus
18+ | Gamble responsibly | T&C's apply
First Deposit Bonus
18+ | Gamble responsibly | T&C's apply
Welcome Bonus
18+ | Gamble responsibly | T&C's apply
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Jumpman Gaming Limited, the maestro of spins, is the company behind the curtain.
A whopping 187 sister sites are throwing the dice in the Jumpman Gaming Limited family.
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Indeed, they're all under the watchful eyes of the United Kingdom Gambling Commission (UKGC) and the Alderney Gambling Control Commission (AGCC), keeping things above board.
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