Broadway Gaming Ireland Df Limited

I clicked on a link through ICELAND FOODS mistakenly thinking it was a free game on their page. I WAS WRONG. when I realised I asked them to remove my data and they refused. Apparently they have to store it for 6 years. SIX YEARS of using my data to no doubt sell it to other companies and create even more spam to other criminal companies who prey on others. I'm totally disgusted and also with ICELAND FOODS who should not be affiliated with this company. I will be buying no more from ICELAND.

Poor site fixed machines poor customer service. Stay away.

Have been playing with this company for a long time with very small wins and no issues. Over the Xmas period I had quite a nice win which they are refusing to pay even though I have sent them everything they have asked for and more. They are just ignoring my emails now.

My name is MR H and I opened an account with moon bingo last week . I registered my correct details and then was able to deposit.I played for a while and deposited again and again. Eventually I won some money back and withdrew £2500 once I had done this I was then asked to verify more details which I sent over straight away , driving license, bank statement last 3 mths. After I had done this I called the customer care team and asked if they had received all the information they needed and they said yes and everything was being processed. So I continued to play on this site . And was still able to deposit. Following day I called the customer service team again and asked if everything had now been verified. Which they then sent me a email saying account fully verified no more information needed and they was then able to look at the withdrawal of what I won. So I continue to play on this site and spend a total of £1895 and won £3600 approximately. So I was waiting now on an amount of £2500, £600, £500. I called the customer team again as this is a lot of money and was waiting for this to come back to my account. There responded, the money is on its way it’s just going through approval and will be in your account in the next 3 days , so I replied no problem thanks for your help. About 2 hours after this phone call I get a email stating I will only get back the money I deposited and no winnings . I was gob smacked and called the customer team up . The email stated I’ve had another account along the lines with a sister company which I didn’t know was part of moon bingo as normally if you can’t open an account it stop you when you enter email details. . So further to my conversation with the customer care team they just kept saying because I’ve had a account with a sister company of yours they will not pay me any winnings . You will only pay me back any deposit I’ve made. So my other question also is if I hadn’t won anything would I still of got the deposit back. I want to know when I self excluded from one of your sites dates please and any other of your sites I may of had an account with. I didn’t know I couldn’t play on the moon bingo site others wise I wouldn’t off. It’s not my fault you allowed me to deposit taking my money and then verify my account to still continue playing. Then when I’ve won some money you don’t pay it out. SO MY QUESTION IS TO ANYONE OUT THERE THAT WASNT AWARE THEY COULD PLAY ON A SISTER SITE TO ONE OF WHERE YOUR EXCLUDED FROM IF THEY DID PAY ANY WINNINGS TO YOU THEN THERE BREAKING LICENCING RULES AND MUST BE ACCOUNTED FOR. IF THEY JUST CLOSED YOUR ACCOUNT AND PAID YOU NOTHING BACK THEN ITS WORTH ASKING FOR IT AS THEY WONT JUST GIVE YOU IT BACK LIKE THEY DID ME , WAS ONLY BECAUSE I ACTULLY WON MORE THAN WHAT I DEPOSITED. , JUST THOUGHT ID SHARE THIS WITH PEOPLE TO SEE IF ANYONE HAD SIMILAR DEALINGS

Earlier in the year I went through quite a lot of bingo sites to try promotions. I made an extensive spreadsheet. I have revisited it. They have banned half of my login's because they have half of the gambling sites. Its insulting because I overturned a wrongful ban in August which I know I was being ignored even with pressure from a 3rd party. Please go bust you disgusting people

These must own half the industry just copy and pasting sites with different names yet with the exact same outcome will instantly rob you blind without a single win won't be too long before these are due some more fines clearly lining pockets of UK mps to get away with this stuff

My husband has been playing with this company on a couple of their sites for months mostly losing or breaking even. For the first time he had a few wins recently and the company immediately suspended his accounts. One site called Jazzy Spins did this with no explanation and this remains the case after weeks. The other site, Chit chat I think it is called, asked for all sorts of documentation, which my husband provided but they have continued to send the same email FIVE times with the same request. So it is ok to lost with these but don't dare win anything.