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Betarno Casino (betarno.com) is operated by Progressplay Limited from Soho Office, 3A Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta.
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This investigation resulted in the commencement of a section 116 regulatory review of Progress Play Limited’s, (Progress Play). The Commission commenced its regulatory review on 14 August 2020.The regulatory review found failings in Progress Play’s processes which were aimed at preventing money laundering and protecting vulnerable people. Progress Play failed to comply with the Licence conditions and codes of practice (LCCP), specifically:paragraphs 2 and 3 of Licence Condition 12.1.1, requiring measures for the prevention of money laundering and terrorist financingLicence Condition 12.1.2 requiring operators based in foreign jurisdictions to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information of the Payer) Regulations 2017paragraphs 1 (a), (b), (c) and 2 of social responsibility code provision (SRCP) 3.4.1, requiring licensees to interact with customers in a way which minimises the risk of customers experiencing harms associated with gambling, and to take into account the Commission’s guidance on customer interaction.Taking into account remedial action taken by Progress Play and in line with ourStatement of principles for licensing and regulation,Progress Play will make a payment in lieu of a financial penalty and divestment to the sum of £175,718.00 It will also pay Commission costs of £12,466.35.More information about this case can be found on theCommission’s website. (Source: https://www.gamblingcommission.gov.uk/public-register/business/detail/39335)
The UK Gambling Commission's regulatory review, initiated on August 14, 2020, revealed that Progress Play Limited failed to adhere to anti-money laundering and customer protection regulations. Despite taking remedial actions, the company is required to pay £175,718 and cover Commission costs of £12,466.35 as part of the settlement. Further details are available on the Commission's website. (Source: https://www.gamblingcommission.gov.uk/public-register/business/detail/actions/39335)
| Trust Points | Trust Info |
|---|---|
| 1. Legal Name | Behind the digital curtains of Betarno.com stands the established gaming company ProgressPlay Limited. |
| 2. Licences | As of the latest information, Betarno Casino does not hold licenses from either the Malta Gaming Authority (MGA) or the United Kingdom Gambling Commission (UKGC). |
| 3. Fines | As of now, Betarno Casino has not incurred any regulatory fines. |
| 4. Customer Support | Betarno Casino's customer support impressively caters to users in six languages, both via live chat and email, ensuring accessible and comprehensive assistance. |
| 5. Payment methods | Betarno Casino offers a suite of 16 payment options, including popular methods like PayPal, Apple Pay, Paysafe Card, and Bank Transfer for seamless transactions. |
| 6. Slot providers | Betarno Casino boasts an impressive lineup of 86 software providers, including renowned names like Gameburger Studios, Aurum Signature Studios, Spin Play Games, and ELK Studios. |
| 7. Number of Sister Sites | Betarno Casino's expansive network includes 209 sister sites, with jesterbet.com, scorchingslots.com, and royalslots.com among the most frequented by online gaming aficionados. |
| 8. Gamstop | Betarno Casino upholds stringent safety standards with certifications from Affiliate Guard Dog, begambleaware.org, and gamstop.co.uk. |
| 9. Visible Promo T&C's | Betarno Casino's terms and conditions are easily accessible through a clear link at the footer of their homepage, ensuring transparency for all users. |
| 10. Final Rating | 6.4 |
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With licenses from high-profile authorities and adherence to stringent regulations, Betarno Casino demonstrates a commitment to fair play and responsible gaming. The casino proudly displays certifications from Affiliate Guard Dog and is aligned with responsible gambling initiatives such as begambleaware.org and gamstop.co.uk, ensuring a trustworthy platform for UK players.
The fines and settlements paid by ProgressPlay Limited to the UKGC underline the company's dedication to rectifying past issues and enhancing their procedures for money laundering prevention and customer protection. This reflects an ongoing effort to maintain a high standard of operational integrity, thereby reinforcing player confidence in the UK market.
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First Deposit Bonus
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Each payment method comes with its own set of benefits, ensuring that every user finds a bespoke financial conduit that resonates with their personal gaming strategy and financial management preferences at Betarno Casino.
Apple Pay
Deposit: £10 - £1,000
Withdrawal: £10 - £20,000
Bank Transfer
Deposit: £10 - £5,000
Withdrawal: £10 - ?
Mastercard
Deposit: £10 - ?
Withdrawal: £10 - ?
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Withdrawal: £20 - £10,000
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Deposit: £20 - £4,000
Withdrawal: £20 - £12,000
Neteller
Deposit: £10 - £1,000
Withdrawal: £40 - £1,500
Paypal
Deposit: £10 - ?
Withdrawal: £10 - ?
Paysafe Card
Deposit: £10 - ?
Withdrawal: £10 - £2,000
Payz
Deposit: £10 - £5,000
Withdrawal: £10 - £5,000
Skrill
Deposit: £10 - ?
Withdrawal: £10 - £5,000
Trustly
Deposit: £10 - £1,000
Withdrawal: £20 - £80,000
Visa
Deposit: £10 - ?
Withdrawal: £10 - ?
Betarno Casino's commitment to customer satisfaction is evident through its multilingual customer support. Catering to a diverse clientele, assistance is available in English, Finnish, French, Japanese, Portuguese, and Spanish. The casino ensures that support is accessible via live chat in all supported languages, providing immediate and personalized help. Additionally, for queries that require detailed attention, customers can reach out via email at customersupport@instantgamesupport.com.
Online casino patrons often encounter issues such as payment processing delays, difficulties with account verification, and concerns regarding bonus terms and conditions. Betarno Casino addresses these common challenges with a robust support system, ensuring a seamless gaming experience tailored to the needs of the UK market.
First Deposit Bonus
18+ | Gamble responsibly | T&C's apply
Welcome Bonus
18+ | Gamble responsibly | T&C's apply
Welcome Bonus
Allowed Games:
18+ | Gamble responsibly | T&C's apply
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Progressplay Limited is the mastermind, bringing you a whole family of gaming fun!
An impressive squad of 130 siblings, each offering their own unique spin on casino entertainment.
Absolutely! Mobile Slots, Scorching Slots, Mrvegascasino, and Mr Slot are just a few to start your adventure.
Roll out the red carpet for Welcome Bonuses, Cashback Bonuses, and First Deposit Bonuses, to name a few.
They're strutting their stuff with Affiliate Guard Dog Certification, begambleaware.org, and gamstop.co.uk endorsements!
They're double trouble with both Malta Gaming Authority (MGA) and United Kingdom Gambling Commission (UKGC) licenses.
Just a heads-up, 24 countries are on the no-fly list, so make sure you're good to go in the UK!
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